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Shipping & Returns

Shipping

All orders received before 1pm PST are usually shipped the same day provided the item(s) are in stock. Any items that cannot be shipped within three days are considered not in stock. We ship Monday through Friday, orders received on weekends or holidays will be processed the next business day. Please allow for five to fifteen (5-15) business days to receive your order. If an order is needed sooner, please contact us to make agreements.

We cannot ship to Post Office Boxes, a Street Address is required.

Rush orders (Next Day Air, 2nd Day Air, and 3 Day) will be placed on top priority.

Orders may be drop shipped out of several warehouses around the USA. We will drop ship out of the closest warehouse to insure low time in transit.

Orders will be shipped via UPS. Some drop shipments will be shipped via FedEx, USPS, or other carrier. Tracking numbers will be provided on most orders. Tracking numbers are not available on some drop shipments.

All orders receive email confirmation of shipment and are updated on the Order Status page.

We do ship internationally and can provide lower cost USPS at the customers discretion; however USPS is not tracked or insured. We do not take responsibility for any orders shipped USPS. International order shipping prices will be adjusted to actual shipping cost. Please refer to our international order policies.

Returns & Exchanges


You may return all undamaged and unopened items purchased at Save Outdoor Sports LLC. within 30 days of the original delivery. Unless the product is defective or the return is a direct result of our error, a restocking fee of ten percent (10%) may be added. No returned merchandise will be accepted without a Return Material Authorization (RMA). We will credit/refund you in the same manner as your original payment within fourteen (14) days of receiving the returned item. Please contact us for the Return Material Authorization (RMA) info.

Ship authorized returns to the following address:
Save Outdoor Sports LLC
482 West 2280 North
Lehi, Utah 84043

Defective items are not warranted by Save Outdoor Sports. Returns of defective merchandise are subject to manufacturer approval.

When returning product we recommend the use of an insured and trackable shipper such as UPS or FedEX. Save Outdoor Sports does not refund shipping costs, or cover return shipping. We will not accept COD or damaged packages.

Store Hours

Our website is open for ordering 24/7/365. Our phone hours are Monday through Saturday 9:00AM Mountain Standard Time through 6:00PM Mountain Standard Time.

Refund Policy
A refund may not be issued on back ordered items. Refunds can only be issued on accepted returns with a Return Material Authorization (RMA). Refunds may be issued on products that are no longer being made and was sold/ordered. Unless there is a newer item from the same company, then customer agrees to purchase/accept that product.

Competitor Price Matching

Save Outdoor Sports will consider all price matching requests. If you find a lower price from an authorized dealer of any products we carry we will do our best to match it. Please submit your price matching requests via email to info@saveoutdoorsports.com. Please be sure to include a link to the competing web site or the print ad out of a current magazine. After we verify the product and its price we will contact you. Please consider we will only match legitimate dealers advertised pricing on current products (this does not include closeout, blemished, auctions, ect). We reserve the right to match prices only at our discretion, please bear in mind we may not be able to match every price, but we will do our best.

Out of Stocks and Backorders

We try our best to have everything in our online catalog available 100% of the time; however we do run out of some items from time to time. If an item you order is out of stock, you will be notified within one business day of your order. Items are considered out of stock if they cannot ship within three days. It is your choice to either cancel the order before we fully process it and nothing will be charged to you, or you may choose to backorder the item.

To place a backorder simply email us at info@saveoutdoorsports.com. Backorders are charged 100% up front and shipped immediately upon receiving the item in stock. You may cancel the backorder at any time; however you will be charged a 20% backorder cancellation fee. We do not always have a reliable ETA on backorders. Understand that we are at the mercy of the manufacturer to actually get more products to us, and we always do our best to get the products to you in a timely manner.

We may have other equivalent products available that are not listed on the website due to continually changing product lines. You may call or email and we will always do our best to help find you what you need.

Shipping Fees

Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days, but can take up to 14 days. We reserve the right to use any shipping provider for these orders. Shipping price listed online is not applicable on some oversize items and international orders, in these cases actual shipping via the lowest cost carrier will be charged.

Low Order Fee

Some orders under 50.00 may be subject to an 8.00 handling fee. The handling fee will only be charged if the order is being drop shipped and the warehouse requires a drop shipment fee. It will be automatically added when your card is processed.

Order Changes

Once you submit your order to Save Outdoor Sports and it has been processed and shipped we can not change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy.

Payment Options

Save Outdoor Sports accepts the following payment options:
" Visa
" MasterCard
" American Express
" Discover
" Money Order (must clear before shipping)
" Cashiers Check (must clear before shipping)
" Wire Transfer (must clear before shipping)

International Orders

International orders are always welcome. All international orders must be confirmed through us first. You may place your order online or via email. Please allow a few extra days for us to process and confirm international orders.

We always try to work with our international customers on shipping rates because we understand the high cost of getting parts to you from the US. We ship USPS Global AIRMail. USPS is generally much cheaper but is not insured and takes a few extra days. All international orders are shipped on Fridays.

Privacy Policy Statement

We are highly sensitive to the privacy interests of consumers and believe that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, we have adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.

2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.

3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.

5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.

Questions. If you have questions about this privacy policy, please contact us via email. Thank you.

Errors

Save Outdoor Sports or Outdoor Business Network is not responsible for any typographical errors, pricing errors, omissions, inclusions or any other errors on our web site. We do our best to not make mistakes, but if you find one please let us know. We reserve the right to change the website at any time.

Website Information

This website, and its contents are the sole property of Outdoor Business Network, Inc. and its respective licencees and Save Outdoor Sports. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited. Any use of content from SaveOutdoorSports.com requires prior written consent from Outdoor Business Network, Inc. Outdoor Business Network, Inc. will enforce its intellectual property rights to the full extent of the law.

 

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